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Business consulting gurus like Phil Thow may recommend franchising as a great way to make more money from your new business venture – with less risk – than starting a completely new business model. But you should be careful in who you hire; business consulting gurus (like Phil Thow) would also caution you to make sure your staff can get your business off the ground. There are some major warning signs you should look out for, and avoid, in potential employees.
- The first thing your customers notice is what they see. While you shouldn’t be hiring on merit of good looks, if you’ve got a public face, you should take care to enforce some level of public hygiene. The applicant who hasn’t showered in a month, has a huge mustard stain down the front of his shirt, gave himself a ball-point-pen tattoo on his nose last week, and doesn’t see any problem with any of this probably isn’t the type you want working at your front desk.
- A worker who won’t listen to you isn’t going to be working for you. She might warm the chair you give her, but if she’s not willing to take a little advice or follow instructions, you’re probably going to spend more time re-explaining things to her than actually working.
- The man who is permanently attached to his own cell phone isn’t going to be very smooth in customer service, since he’ll probably be texting while someone’s trying to get his attention. It’s not that a cell phone is a bad thing; you just might want to think twice before hiring someone who can’t get through the interview without answering it.
Phil Thow can help you determine the kind of people you should be hiring, and the proper way to earn employee respect. You can’t staff your entire company based on Phil Thow’s explicit recommendations, but you should remember when you’re hiring someone: you’re going to have to work with this person. How is that going to go? |
